A Pipedrive alternative for when your pipeline is really a calendar.

Pipedrive pricing

How much does Pipedrive cost?

We couldn't confirm Pipedrive's prices from its own site: its pricing page blocked our checks in October 2026. Third-party summaries, such as this pricing guide from Zeeg, list four plans billed annually, and the figures conflict between sources:

• Lite: about $14 per seat per month.
• Growth: about $39 per seat per month.
• Premium: $49 to $59 per seat per month, depending on the source.
• Ultimate: $69 to $79 per seat per month, depending on the source.

Third parties also report no permanent free plan. Treat all of these as estimates and check Pipedrive's site for your region and billing period before you compare.

JBMOnboard360's prices are published on our pricing page. Professional is $79 per user per month billed annually ($99 monthly) for client records, scheduling, invoicing, forms, team chat and AI meeting summaries. Business is $399 per location per month billed annually ($499 monthly) with unlimited users, and adds the help desk, the WhatsApp concierge and the lead inbox with follow-ups. Enterprise starts at $349 per location for 10 or more locations, billed annually.

Is Pipedrive HIPAA compliant?

We found no statement from Pipedrive about HIPAA or signing a BAA. Paubox, a third party, wrote in February 2026 that Pipedrive won't sign one. If you are a covered entity or business associate, don't put protected health information in Pipedrive unless Pipedrive confirms a BAA in writing. JBMOnboard360 includes a BAA on every plan. More detail in which CRMs sign a BAA.

Be fair

Who should stay with Pipedrive

• B2B sales teams working deals through stages, where the sale is the end of the job.
• Teams that value a fast, visual pipeline and lots of integrations above everything else.
• Businesses that don't handle health information.
• Small teams where the lower seat price matters most.

Pipedrive does pipeline management better than JBMOnboard360, and we wouldn't move a pure sales team off it.

When a Pipedrive alternative makes sense

Pipedrive fits awkwardly when "won" is the start of the work rather than the end. A physical therapy group, a med spa, an agency or a consultancy wins a client and then books sessions, collects forms, sends invoices, takes notes on calls, and fields questions for months. In Pipedrive that work sits in other tools, linked by integrations, and nobody sees the whole client.

JBMOnboard360 keeps it in one record. A new enquiry from your website or inbound WhatsApp lands in the lead inbox with an owner and a next step. The daily digest lists overdue follow-ups. When the lead becomes a client, the same record collects appointments, intake forms, invoices, notes, files and AI summaries of recorded calls. If you run several locations, HQ sees every location's leads and gets a help desk for the requests locations send in.

The WhatsApp concierge deserves a precise description: it replies to people who message your WhatsApp Business number first, from your knowledge base, and books a callback. It doesn't answer phone calls, it can't send marketing to US numbers, and it isn't for health information. See WhatsApp CRM.

For the follow-up habits that matter most, read speed-to-lead statistics and lead follow-up software.