A Keap alternative for service businesses that run on appointments, not campaigns.

Keap pricing

How much does Keap cost?

Keap's pricing page, checked October 2026, lists one plan at $299 a month billed monthly, or $2,988 a year (about $249 a month) billed annually. That includes 2 users; each extra user is $39 a month. Three details change the real cost:

• Implementation is required. New customers buy an implementation package, and its price isn't listed on the pricing page.
• There is an early-termination fee. The page lists a $299 fee for ending early.
• Payments and messaging have their own costs. Payment processing is per transaction, and messaging usage may be metered; ask for the details in writing.

For a team of 5, Keap is $299 plus 3 extra users at $39, or about $416 a month on monthly billing, plus implementation.

JBMOnboard360's prices are on our pricing page, with no setup fee. Professional is $79 per user per month billed annually ($99 monthly) for client records, scheduling, invoicing, forms, team chat and AI meeting summaries. Business is $399 per location per month billed annually ($499 monthly) with unlimited users, and adds the help desk, the WhatsApp concierge and the lead inbox with follow-ups. Enterprise starts at $349 per location for 10 or more locations, billed annually.

Be fair

Who should stay with Keap

Keap is strong at turning a list into sales: tagged contacts, email sequences, SMS follow-ups, landing pages, quotes and payments. Stay with it, or pick it, if:

• You sell courses, coaching programs or products through automated email funnels.
• SMS follow-up is a big part of how you convert leads.
• You want payments and checkout in the same tool as your campaigns.

JBMOnboard360 has no email sequences and doesn’t send SMS or take card payments in the US. If those drive your revenue, you would be giving them up.

When a Keap alternative makes sense

Keap was built for marketers. Service businesses that run on appointments often find they are paying for automation they don't use while the day-to-day work happens elsewhere: the calendar in one app, intake forms in another, invoices in a third, and team conversations in a fourth. They also find that HIPAA coverage is narrower than they assumed. Keap's own HIPAA memo, as shown in search results, says email, SMS and VoIP features aren't covered by its BAA, which removes the features a clinic would most want to use for patients.

JBMOnboard360 puts the operational work in one place. Each client has one record with appointments, forms, invoices, notes, files and the conversation history. Enquiries from your website and inbound WhatsApp land in a lead inbox, with reminders and a daily digest of who needs a call. The WhatsApp concierge answers people who message you first, from your knowledge base, and books a callback. It doesn't send campaigns, it doesn't answer phone calls, and it should never be used for health information. Calls with clients can be recorded and summarized by AI, and the summary is saved to the client record.

How follow-up works without email sequences

Instead of an automated drip, JBMOnboard360 gives each lead an owner and a next step, reminds that person, and lists overdue follow-ups in the morning digest. For many service businesses a prompt human call matters more than a sequence, and our speed-to-lead page looks at what the research actually says. If you want written follow-ups, our lead follow-up email templates are free to copy.