JBMOnboard360 / Multi-location business software
Multi-location business software
Multi-location business software that doesn't charge you per head.
Clinics, salons, studios and service brands with three, ten or fifty locations need the same things: one view of every location, local teams that can do their jobs without asking HQ, and a cost that doesn't climb every time someone hires a receptionist. JBMOnboard360 is priced per location with unlimited users, from $399 a month.
What changes at location two
Why single-location software breaks when you open a second site
"Multi-location business software" covers everything from POS systems to reputation tools, so it helps to be specific about what goes wrong. For service businesses it is usually these five things:
- Visibility. The owner can't see bookings, leads and revenue across locations without logging into each one or building a spreadsheet.
- Permissions. Location staff either see everything (a privacy and HR problem) or nothing outside their own calendar (an operations problem).
- Leads. Brand-level ads produce enquiries that have to reach the right location quickly.
- Support between HQ and locations. Requests for a price change, a broken device or a new staff login arrive by text and email with no owner and no history.
- Cost. Per-user pricing multiplies with every hire across every site.
Features
Built for businesses with more than one location
Locations and branches
Run sites as branches of one business, or as separate locations under one brand, with HQ seeing all of them.
Roles and permissions
Admin, manager, practitioner, receptionist and viewer roles, with page-level permissions, so each person sees what their job needs.
Scheduling per location
Calendars with rooms and chairs per site, online booking requests and clash checks.
Lead routing
Meta, Google, website and inbound WhatsApp leads in one inbox, assigned to the right location, with follow-up reminders and a daily digest.
HQ help desk
Locations raise cases, requests and changes to HQ with SLAs and approvals. Included on Business; Enterprise adds 5 HQ agent seats.
Reports and dashboards
Reports and custom dashboards across locations, so the weekly numbers don't come from a spreadsheet.
Per user vs per location
What per-location pricing saves, worked out
Compare JBMOnboard360's two published plans for businesses of different shapes. Professional is per user; Business is per location with unlimited users.
| Business | Users | Professional (per user, $79 annual) | Business (per location, $399 annual) |
|---|---|---|---|
| 2 locations, 4 staff each | 8 | $632 / month | $798 / month |
| 3 locations, 8 staff each | 24 | $1,896 / month | $1,197 / month |
| 5 locations, 10 staff each | 50 | $3,950 / month | $1,995 / month |
| 12 locations, 10 staff each | 120 | $9,480 / month | $4,188 / month on Enterprise (from $349) |
Annual prices. Monthly billing is $99 per user (Professional) or $499 per location (Business). The plans also differ in features: Business adds the help desk, WhatsApp concierge and lead inbox. Below about five users per location, Professional usually costs less.
HQ and locations
Multi-location management without the email threads
The part of multi-location management that software rarely covers is the traffic between HQ and the sites. A location needs a new login, a price updated, a supplier issue escalated or a policy clarified. In JBMOnboard360 each of those is a record with an owner, an SLA and a history, separated into cases (something is wrong), requests (we need something) and changes (something should be different, with approval). See internal help desk and SLA examples for how teams set this up.
Opening another location follows a plan built from a template, with phases and owners from kickoff to go-live. That is covered in location onboarding software.
What it doesn't do
- No card payments, POS or memberships in the US. Invoices and payment tracking only; keep your payment provider.
- No SMS. Reminders and follow-ups run on email, WhatsApp for clients who message you first, and calls by your team.
- No AI phone answering. The AI concierge is a WhatsApp AI receptionist, not calls.
- Not an EHR. Healthcare groups keep charting in their clinical system. A BAA is included on every plan for the rest.
- No inventory transfers between locations or reputation management. Supply use per visit is tracked per location; reviews and listings need their own tools.
Questions
Multi-location software questions
Is there a long-term contract?
You choose. Annual plans are a 12-month commitment at the lower annual price, and your price is locked for the term. Monthly plans cost more, and you can cancel them at any time.
How much does multi-location business software cost?
JBMOnboard360 Business is $399 per location per month billed annually ($499 monthly) with unlimited users. Enterprise, for 10 or more locations, starts at $349 per location per month billed annually.
Can staff work at more than one location?
Tell us how you staff your locations in the consultation. Roles and page permissions control what each person sees, and we set up access to match during onboarding.
Can HQ see all locations in one place?
Yes. Reports and dashboards cover every location, and the HQ help desk shows open cases, requests and changes across sites.
Is it HIPAA compliant for multi-location clinics?
A Business Associate Agreement is included on every plan and US data is hosted on AWS in the United States. It is not an EHR, and WhatsApp is never used for health information.
Do you migrate data from our current system?
Data migration is included on Enterprise. On other plans the team walks you through importing.
Keep reading
More for multi-location brands
All prices are JBMOnboard360's published US prices as of October 2026. See the pricing page for the current table.
Free consultation
See it with your own workflow.
A free video consultation with the team that builds JBMOnboard360. Tell us how your business runs today, and we'll show you the parts that matter to you, with the AI switched on.
- Completely free
- No obligation, no card needed
- A trial account with your own data if it's a fit
Prefer email? contact@jjstechnologies.com. Partner, investor or press? Book a 1:1 business meeting.
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